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Abstract:
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"The Business Excellence Framework (BEF) is an integrated leadership and management system that describes the elements essential to sustainable organisational excellence. It can be used to assess and improve any aspect of an organisation, including leadership, strategy and planning, people, information and knowledge, safety, service delivery, product quality and bottom-line results. Importantly, the BEF recognises the unique nature of each enterprise. When an organisation embarks on a journey for excellen
nisational review remains holistic; that is, it encompasses all levels of the organisation and considers all factors that can influence performance. It enables any organisation to clarify the factors inhibiting or accelerating organisational advancement
nd provides the tools to implement targeted strategies. The BEF has proven relevance to all types and size of organisation - multinational, SME, not-for-profit and public sector." -- P. 4.
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