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Title: How to shine in difficult management situations [videorecording] [Variant title:Shine in difficult management situations.]
Year: [c2002]
Description: 1 videocassette (VHS) (21 min.) : sd., col. ; 1/2 in. + Viewer's idea guide.
Subject: Communication skills. ; Video recordings. ; Personnel management. ; Management. ; Management skills. ; Employer employee relationships.
Type: Book
Abstract: This video provides information on how to handle difficult managerial situations. The SHINE technique is a powerful yet easy to remember tool that will help solve the toughest management challenges: Sincerity to encourage employees to work harder; Humility to earn employees' trust; Imagination to keep valuable employees happy and loyal; Negotiation to improve employees' performance; e\Enthusiasm to fire up employees when they face difficult challenges.
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