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Title: Quality of service : guide to customer expectations / prepared by Committee QR-002, Quality of service.
Author: Standards Australia International.
Series: Australian standard ;, ; AS 3906-2004.
Description: 16 p. ; 30 cm.
Subject: Standards. ; Quality standards. ; Customer relations.
Notes: Originated as AS/NZS 3906:1994. Revised and redesignated as AS 3906-2004.
ISBN/ISSN: 0733759572;
Type: Journal
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