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Title: The quest for quality in services
Author: Rosander, Arlyn Custer, 1903-
Citation: ACCNO:17475
Publisher: Milwaukee, Wis. : Quality Press
Year: 1989
Description: ix, 568 p. : ill. ; 24 cm.
Subject: Quality controls. ; Management.
Notes: Location:Hillarys
ISBN/ISSN: 0527916447
Type: Book
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1 On Shelf Hillarys 65.011 ROS