Full Record
Back to Search Results
Title: Righting the wrongs : complaints management in the Western Australian public sector / Auditor General Western Australia.
Author: Western Australia. Office of the Auditor General.
Publisher: West Perth, W.A. : Auditor General of Western Australia,
Year: 2001.
Series: Report (Western Australia. Office of the Auditor General) ; Report, no. 9, October 2001.
Description: 52 p. : ill. . ; 30 cm. + 1 flyer.
Subject: Complaints. ; Administrative agencies. ; Customer relations. ; Western Australia.
Notes: Executive summary of report on enclosed flyer.
ISBN/ISSN: 073076009X;
Type: Book
Links:  
Item Availability
Item Availability
{ 1 } items found
Result
Links
Status
Location
Shelf No
1 On Shelf Storage 352.085(941) WES [Q]
Similar Items
Pulse research and industry development in Western Australia, 1997, presented at University of Western Australia, 20 February 1997 / compiled and edited by S.P. Loss and K.M.M. Siddique.
Horticulture Program : good partnerships, great results : biennial conference, Mandurah Quays Resort, 18 and 19 September 2003 : contributed papers. [Variant title:Good partnerships, great results.]
People making a difference : the public sector : strategic directions / [External Reference Group]
Dumbleyung zone action plan for sustainable agriculture / Dumbleyung Landcare Zone Committee.
A regional development policy for Western Australia / [prepared by] the Department of Commerce and Trade on behalf of the Regional Development Council.
Staff survey 1998 / prepared for Agriculture Western Australia by Occupational Services of Australia Pty Ltd.
Customer satisfaction and key performance indicator survey 1999 / prepared on behalf of Agriculture Western Australia by Research Solutions.
Customer services charter / Agwest Library Network, Agriculture Western Australia.
Agriculture Management Bill 1999 / Agriculture Western Australia.
Strategic study of the Western Australian farming community / prepared by the Marketing Centre. [Variant title:Agriculture Western Australia : strategic study of the Western Australian farming community.]