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Australian Customer Service Association.
by Australian Customer Service Association.;
Year: [199-?], Callno: 658.818 AUS
Book
Customer satisfaction : guidelines for complaints handling in organizations (ISO 10002:2004, MOD)
by Standards Australia Limited.;
Callno: 05:389.6(94)
Journal
Quality of service : guide to customer expectations / prepared by Committee QR-002, Quality of service.
by Standards Australia International.;
Callno: 05:389.6(94)
Journal
What do Malaysian consumers think of our export cauliflower? / Dept. of Agriculture.
by Western Australia. Dept. of Agriculture.;
Year: 199?, Callno: 635.35 WHA
Book
Interchange of client information.
by Standards Australia Limited.;
Year: 2006., Callno: 05:389.6(94)
Book
Righting the wrongs : complaints management in the Western Australian public sector / Auditor General Western Australia.
by Western Australia. Office of the Auditor General.;
Year: 2001., Callno: 352.085(941) WES [Q]
Book
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Interchange of client information.
by Standards Association of Australia.;
Callno: 05:389.6(94)
Journal
Fish! : a remarkable way to boost morale and improve results / by Stephen C. Lundin, Harry Paul, and John Christensen.
by Paul, Harry, 1950-; Christensen, John, 1959-; Lundin, Stephen C., 1941-;
Year: [2002], c2000.
Book
Key findings : benchmark customer survey 1998 / Agriculture Western Australia.
by Western Australia. Agriculture Western Australia.;
Year: 1998., Callno: 354.83(941) WES [PQ]
Book
Staff survey 1998 / prepared for Agriculture Western Australia by Occupational Services of Australia Pty Ltd.
by Occupational Services of Australia Pty Ltd.; Western Australia. Agriculture Western Australia.;
Year: [1999], Callno: 354.83.08(941) OCC [Q]
Book
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